Contact Us

  • San Diego Castles Realty
  • 10636 Scripps Summit Court, Suite 153
  • San Diego, CA 92131
  • P: 858.530.2374
  • F: 858.876.1701
  • E: info (at) sandiegocastles.com
  • Contact Form

Social Media

Subscribe to San Diego Castles Realty

Beware The REO

 

This morning we welcome John Lowe on his maiden blogging voyage. John, along with Lisa Yates, is a member of our real estate “team”. We are admittedly short of the requisite sandlot nine, but we have just the right number to keep all of the bases covered. We have been encouraging both John and Lisa to contribute here for awhile, as they each have so much insight into this business, so many stories to tell, and so much wisdom from the trenches to impart. So, John wins our No Fear award for being the first to take the plunge with his fabulous, first-hand observations on the wacky world of Real Estate Owned properties. Welcome, John! (No pressure, Lisa).

Having attended a few seminars on Short Sales, Foreclosures and REO’s I felt reasonably armed and dangerous, ready to tackle these transactions. Talk about naive, was I in for a surprise! What nobody had discussed in the seminars is the communication quagmire associated with some of these transactions. “Guilty” lenders will go unpunished by name but I’m surprised at the ill will created during a transaction. Who is on the other side of the wall in these faceless corporations? The key bit of advice I would give to buyers and their agents is to lower your expectations as nobody on the seller’s side seemingly has any desire to dazzle you with their performance or any expectation of doing future business with you. Several transactions have been marked by entering the twilight zone where communication, consideration and professionalism are all on the endangered species list.

Not wanting to fall into the trap of making sweeping generalizations, I cannot help but wonder if this market segment attracts or promotes problems by its very nature. The distressed nature of the sale has the lender/bank seeking to stop the bleeding and minimizing further losses. Does this loss mitigation effort lead to low cost/low performance service providers? Sorry if I have offended anyone by casting such a wide net, but my experience tells me that I’m swimming with bottom feeders when in the Short Sale/Foreclosure/REO pond. If all service providers (seller’s agent, escrow, title, etc.) specializing in this market segment have sold their souls to the bank via reduced transaction fees, then we certainly have the poster children for the old adage “You get what you pay for!”. Another possible explanation is that this niche market has been dormant for quite some time and it will take a few months to ramp up and get well-trained, professional staffs in place to support the growing number of transactions.

So, buyers and buyers’ agents, beware these shark-infested waters. If you are representing an investor you are probably evenly matched and ready to do battle. A non-investor buyer, looking to occupy the property and seeking the killer deal, is probably in for a tougher ride than expected. Another adage to close on, “No Pain, No Gain!”. So hang on, enjoy the ride and don’t be alarmed by the occasional shark bite! Just think of yourself as being your client’s shark repellent and do your best to shield them from fatal attacks!

John Lowe

John Lowe is an experienced buyer and seller representative having successfully helped more than 100 clients throughout San Diego County with their home purchases and sales. John was honored as a Five Star Best in Client Satisfaction agent by San Diego Magazine in 2011 for his dedication to his clients. Read more about John here.

Website - More Posts

Subscribe

Like This Post? Get More San Diego News In Your Inbox!

Never miss important San Diego real estate news or changing market conditions!
Subscribe via RSS or email delivery!

  • http://sandiegohomeblog.com Kris Berg

    See? So not scary, this blogging stuff. Thanks for contributing!

  • http://www.eagleblog.com Phil Hoover

    John ~
    I have done one short sale in my 35 years in real estate and that one taught to avoid them.
    The lenders call the shots, do not respond, make decisions by committees that don’t often meet, and are out to save their own hides ~ not grant the buyer a great deal.
    They don’t close on time, the lenders want you to cut your commission, and the workload for the agent(s) is many times that of a normal transaction.
    It will be a very long time before I let myself get into another such transaction.
    IMHO, you are better off to find a manageable normal transaction than to put yourself through a short sale escrow.

  • http://www.sandiegohomeblog.com Steve Berg

    Joh: What a great way to enter the world of blogging. An insightful look at the realities of dealing with REO’s. What boggles my mind is why so many lenders select listing agents who are so clueless and non-responsive. You would think it would be in their best interests to have a pro, yet so few are. Congrats on a great contibution.

    Lisa! Are you out there??

  • http:///www.sacramento-home.com/real-estate-events/ John Lockwood

    Nicely done. Much as I’ve never been one to do a knee jerk jump to the defense of a bank, one of the things I learned at a short sale seminar recently is that it’s not unusual to see a single loss mitigation coordinator handling up to 350 transactions. That kind of put in perspective the trouble I’ve had on short sales.

    One thing that I’ve found it very important to do with buyers is to counsel them that the bargain they’re likely to get with a short sale or REO (on average, about 10% or so in our market), is generally offset by inconvenience and less negotiating room on the repairs. Having said that, I don’t avoid them — I have this thing about making money. :)

    One other thing worth throwing out in this context is to be careful as a buyers’ agent with investors, if there’s an NOD filed and the property is non-vacant owner occupied. California Equity Purchaser’s Act can bite you on that one.

    John, nice debut.

  • http://kansascityrealestateblog.blogspot.com Chris Lengquist

    Banks just don’t get it. I too have had many a dealing with shorts and REOs. As Mr. Lockwood pointed out they handle too many cases (Hey Banks, for the fees you are paying and collecting do you think you can hire some help? How ’bout it?) and are out of touch with ANY local market.

    They sit in banks 1,000 miles away from the property not realizing the condition or neighborhood it may or may not be in.

    And here is the crux of the problem. They rely on BPOs (Broker’s Price Opinions) to help them set an acceptable price for the property. Who does BPOs? New, inexpereienced agents looking to make $35 or agents that have not been able to generate enough business on their own and need $35 for their time and lack of knowledge. (Stop! If you are an agent selling a minimum of 20 sides a year and you still make time to do BPOs then I’m not talking to you. So don’t get upset with me.)

    All of those factors make for a difficult transaction. You hit the nail on the head. Congratulations on your jump into cyberspace. I’ve never met the Bergs. But I’m impressed. Here’s to your success.

  • http://www.sandiegocastles.com John Lowe

    Phil – all things equal, I agree with you 100% that a “normal” transaction is typically preferable to a short sale/foreclosure/REO transaction in terms of the agent’s ability to manage and influence the process. That being said, I feel an obligation to go where my clients lead but certainly with our eyes wide open!

    John – great input regarding case workload and most importantly the advice regarding representing investor buyers in an owner-occupied sales transaction. That was one item consistently covered in all seminars and highlighted the fact that investors taking advantage of distressed homeowners is not highly thought of by the courts. The advice I was given regarding this particular scenario is to refer your investor client to the listing agent (the referral fee is typically the fee listed in the MLS as the cooperating broker fee).

    Chris – yes, it’s all about managing everyone’s expectations. As John Lockwood stated, a 10% below market “discount” is a reasonable expectation. As you have pointed out, the process gets way out of kilter when the list price is out of touch with reality. I have felt your pain when it comes to then trying to establish a consensus market value for a local San Diego property (factor in the “as is” condition of sale) with a lender located in Pennsylvania and most recently one in Western Nebraska! It can make for a very trying and difficult transaction, especially when representing the buyer looking for and expecting the “killer” deal. After all, how many ads do we see about all of the money to be made in the foreclosure market?

  • http://sandiegohomeblog.com Kris Berg

    John (Lockwood) – Welcome back! Good point on the NOD and the buyer who is not planning on occupying – As agents, in this scenario, it is time to bow out (run for the hills).

  • http://sandiegohomeblog.com Lisa Yates

    Congrats on your first Blog John! Very well put.

    So does this mean I owe you lunch now or something??

  • http:///www.sacramento-home.com/real-estate-events/ John Lockwood

    Thanks, Kris.

  • Ken

    May someone please explain to me why it is that buying a condo in Chula Vista is so difficult? I have put in three offers on three different locations, lost all three to a bidding war. Is the housing market starting to rebound? I don’t know what to do, any advise?

  • http://sandiegohomeblog.com Kris Berg

    Ken,

    I don’t think this phenomenon is limited to Chula Vista. We are living in strange times. I have been in more multiple offer situations, on both the buying and selling side, than not during the past month, including one of each just yesterday. The market has been more active of late – Perhaps a combination of buyers tired of waiting for Armageddon, Spring Fever, and prices in many cases coming back to Earth. Some homes still sit with painfully long market times, but the well-priced homes, particularly in the lower price segments, are moving quickly right now.

    I suppose there is some consolation in knowing that you are a good judge of value. Otherwise, you wouldn’t be repeatedly finding yourself in multiple offer situations. I wrote a little rant on the subject here, my advice from an agent’s perspective. If your agent is handling things exceptionally well, however, I can only recommend patience – And an engine warmed up and idling in the driveway for the moment the next oppotunity becomes available. In real estate, my favorite saying is “time is never on your side”.

  • http://www.sandiegohomeblog.com Steve Berg

    Ken – I would add that I think many buyers are starting to get interest rate jitters. They have been growing in numbers, waiting on the sideline for prices to come down. Now, as they watch rates start to rise they may realize that whatever they may gain on the price could be lost to higher interest rates.

  • http://www.beatifulglendalehomes.com Keith Sorem

    John
    Very interesting post. Countrywide hosted a seminar facilitated by their Home Retention division (formerly Loss Mitigation).

    You may be interested to hear that they said in front of 400 Realtors that they pay 6% SOC. It was a very informative seminar, however I agree that selling REOs is not for the faint at heart.

    Keith Sorem
    Keller Williams Realty
    http://www.beautifulglendalehomes.com

Office Location

  • San Diego Castles Realty
  • 10636 Scripps Summit Court, Suite 153
  • San Diego, CA 92131
  • P: 858.530.2374
  • F: 858.876.1701
  • E: info (at) sandiegocastles.com
  • CA DRE# 01241572

Broker Information

  • Kris Berg, Broker
  • DRE# 01853496
  • Steve Berg, Broker
  • CA DRE# 00762095